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We’re here to help! If you have any questions, need assistance with our services, or want to discuss a custom solution for your manuscript, don’t hesitate to get in touch. Simply fill out the contact form below, and a member of our team will get back to you promptly. Your journey to successful publication begins with a single message—reach out today!

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Frequently Asked Questions

We understand that you may have questions about our services, pricing, and payment process. Below is a comprehensive FAQ section to provide clarity and ensure complete transparency for our clients, payment processors, and banks.

What services does Reviews Solutions provide?

We specialize in academic editing, proofreading, journal selection assistance, plagiarism checks, formatting, cover letter writing, and submission support. Our goal is to help researchers and authors prepare their manuscripts for successful publication in reputable journals.

How do I place an order?

To start, contact us through our website or email with details about your manuscript and publication goals. We will analyze your needs and provide a clear proposal outlining the services we recommend, along with a timeline and pricing. Once you agree, we will proceed with the work.

How does the payment process work?

  • No upfront payment is required.
  • Full payment is made after the services are completed, and you confirm your satisfaction with the deliverables.
  • Once the final payment is received, we will deliver all finalized files and documents.
  • Payment methods include credit/debit cards, bank transfers, or other secure methods approved by your location’s regulations.

Why is the full payment required at the end?

Our payment structure ensures trust and transparency. You only pay once the work is completed and meets your expectations. This eliminates any risk for clients and reflects our commitment to delivering exceptional quality.

How are prices determined?

Our pricing is based on the scope and complexity of the services required. We offer three main packages with clear inclusions and pricing:

  • Basic Package: $500 USD
  • Standard Package: $800 USD
  • Premium Package: $1200 USD
    For unique needs, we provide custom packages with pricing determined after consultation.

How do I know my manuscript is in safe hands?

Your manuscript’s confidentiality and security are our top priorities. We sign a non-disclosure agreement (NDA) upon request and use secure communication channels to protect your data.

What happens if I am not satisfied with the work?

We strive to exceed expectations, but if adjustments are needed, we will revise the deliverables based on your feedback. Satisfaction is our guarantee before any payment is required.

What is included in the final deliverables?

Depending on your package, final deliverables may include:

  • Edited and proofread manuscript.
  • Journal recommendations and formatting adjustments.
  • Cover letter and other submission documents.
  • Plagiarism report and feedback.
  • Any additional documents or materials agreed upon in the proposal.

    How long does the process take?

    Timelines depend on the scope of work and the chosen package. Basic editing and proofreading may take 5-7 business days, while comprehensive packages may require 10-15 business days. Custom timelines are discussed during the initial consultation.

    Are there any additional fees or hidden charges?

    No. Our pricing is fully transparent, and all fees are outlined in the proposal before starting the work. Any additional services you request after the agreement will be quoted separately.

    Can I request a refund?

    As payment is only made after you confirm satisfaction with the completed work, refunds are generally not applicable. However, in exceptional cases where services are not delivered as agreed, we will work to resolve the issue, including providing partial or full refunds if warranted.

        What payment methods do you accept?

        We accept major credit/debit cards, bank transfers, and other secure payment methods compliant with global payment standards. All transactions are processed securely to protect your information.

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